Terms of Service

1. About Our Services

The Super Agent provides online property listings, enquiry channels, viewing scheduling, and related real estate brokerage services across Kenya. Listings are presented for information purposes and remain subject to availability, verification, and applicable laws including land registration, tenancy, and sale regulations.

2. Accuracy of Listings

We strive to publish accurate descriptions, prices, photographs, and location details. However, property information may change without notice due to market conditions, owner instructions, survey updates, or regulatory requirements. You should independently verify title, zoning, encumbrances, rates, and physical condition before making any commitment.

3. No Professional Advice

Content on this website does not constitute legal, tax, valuation, or investment advice. You should consult qualified professionals before entering into sale agreements, leases, joint ventures, or off-plan purchases.

4. User Accounts & Conduct

• You are responsible for keeping your login credentials confidential.
• You must provide accurate contact information when submitting enquiries or viewing requests.
• You may not misuse the website, scrape listings without permission, post unlawful content, or interfere with site security.
• We may suspend or terminate accounts that violate these terms or applicable law.

5. Enquiries & Appointments

Submitting an enquiry or viewing request does not create a binding contract to purchase, rent, or lease a property. Appointments are subject to agent availability and owner or developer approval. We reserve the right to decline or reschedule requests at our discretion.

6. Fees & Commissions

Brokerage fees, commissions, and transaction costs are governed by separate written agreements, industry practice, and applicable regulations. Unless expressly stated on a listing, prices shown are indicative and may exclude legal fees, stamp duty, agency fees, service charges, or other statutory costs.

7. Intellectual Property

The Super Agent name, logo, website design, photographs, and listing content are protected by intellectual property laws. You may not reproduce, distribute, or commercially exploit our content without prior written consent, except for personal non-commercial sharing of listing links.

8. Third-Party Services

The website may integrate maps, messaging platforms, payment providers, or social sharing tools operated by third parties. Your use of those services is subject to their own terms and policies.

9. Limitation of Liability

To the fullest extent permitted by Kenyan law, Maison Opal LLP and The Super Agent shall not be liable for indirect, incidental, or consequential losses arising from use of the website, reliance on listing information, failed transactions, or third-party conduct. Nothing in these terms limits liability where exclusion is not permitted by law.

10. Governing Law

These Terms are governed by the laws of the Republic of Kenya. Disputes shall be subject to the exclusive jurisdiction of Kenyan courts, without prejudice to any mandatory consumer protections applicable to you.

11. Changes

We may revise these Terms from time to time. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

12. Contact

Questions about these Terms may be directed to info@thesuperagent.co.ke or via our contact page.